Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and postal address when you contact us or request our services.
• Property Information: Details about properties you're interested in buying, selling, or managing.
• Financial Information: When relevant to property transactions or valuations, subject to additional security measures.
• Communication Records: Records of your correspondence with us, including emails and phone calls.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited.

We use the information we collect to:

• Provide, maintain, and improve our real estate and agribusiness services
• Process property transactions, valuations, and asset management requests
• Communicate with you about our services, including responding to inquiries
• Send you relevant property listings, market updates, and newsletters (with your consent)
• Comply with legal obligations and regulatory requirements
• Protect against fraud and unauthorized transactions
• Analyze website usage to improve user experience

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in providing our services (e.g., legal advisors, surveyors, financial institutions)
• Government Authorities: When required by law or to comply with regulatory requirements in Zambia
• Business Partners: With your consent, to facilitate property transactions or joint ventures
• Professional Bodies: Regulatory bodies such as the Zambia Institute of Valuers, when required

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical documents containing personal information

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your personal information as well.